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Shipping + Returns

Shipping

Free shipping in the US. Flat fee of US$20 for shipping to Canada. Flat fee of $25 to everywhere else. Contact us directly if you are in Cambodia for direct delivery.

All orders are shipped within 1-2 business days.

Standard – Continental U.S. and Canadian orders should usually arrive within 4-7 days.

International orders, other than Canada may take 2-6 weeks depending your location.

Due to reduced air travel caused by COVID-19, international orders are likely to be delayed. Length of delay will depend on receiving country and its current Covid situation, restrictions and quarantine rules.

We will send an email confirmation after that includes tracking information once your package is shipped.

Returns

We really hope you love your Beebee+Bongo goodies, but if you receive your items and they are not what you expected, we will issue a full refund. Please return to us with a copy of your invoice within 30 days. The return postage is your responsibility so please used a tracked method. We aim to process and refund returns within 5 days of receipt.

Beebee+Bongo

212 Center Avenue,

Greensburg, PA 15601

If you receive an item that’s faulty upon delivery, please send us a photo and we’ll send you a pre-paid label so you can send it back to us. Then we’ll send you a replacement as fast as we can. Please email us at orders@beebeeandbongo.com to get the exchange started.

Only regular priced items may be refunded. We do not offer refunds or exchanges of sale items.

Please allow 5-7 days for refunds to be processed through the payment gateway you used. If you have received your refund please contact us.